Frequently Asked Questions

Participant Information Pack

All the information you need to know as a participant on event day for Santa Fun Run 2023.

Here are the answers to some of our frequently asked questions. For more
info, please contact us! 

The Event 

Where is the Santa Fun Run?

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The Tan Track, Royal Botanical Gardens Melbourne.  

The Tan Track is around the Botanical Gardens in Melbourne, the Event Village will be located in the Pillars of Wisdom (Kings Domain) on Lawn 9, to the right of the Sidney Myer Music Bowl looking to the Yarra River from the gardens.  

Santa Fun Run participants can choose to do one  or two laps around the Tan Track.

View in google Maps. 

Who can take part in The Santa Fun Run?

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Anyone can take part! if you under 18 you must have a guardian sign up and come with you. 

We encourage you to sign up and take part in The Santa Fun Run with your friends, colleagues, family, school and clubs or sporting teams. 

All you need to do is regsiter, set a fundraising goal, and start preapring. 

It’s all about raising much needed funds for those living with blindness and low vision to stay active and independant. 

What cool prizes and incentives are up for grabs?

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Check out the prizes page here! There will also be FREE give aways at the event village. 

Placegetter medals will be awarded to awarded for 1 lap and 2 laps of the tan. 

Do I have to run the event course? 

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Although it is a fun run, you are welcome to walk, run or roll (in a wheelchair) on the course. This is an event for all abilties and fitness levels, and you can choose to finish one or two laps of the Tan Track. Please contact us for more information. 

Do I have to dress up as Santa?

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No, you will receive a FREE Santa Fun Run t-shirt as part of your registration (whilst stock lasts).

You can accessorize yourself however you like with Christmas accessories or dress up as Santa if you wish. Please make sure your race bib is visable on the outside of your garments. 


How much does it cost to register? 

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Prices are listed here

All you need to do is Click here to register to help those who are living with blindness and low vision. 

How do I register?

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Click here to register and follow the prompts to get started!

I'm a Vision Australia client, do I receive a discount for entry?

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Yes! Please email and ask for the client promo code to enter at the payment stage. 

When do registrations close?

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Early Bird Online entries end at 11:00pm on October 10th

Standard Online entries end at 1:00pm on November 24th 

Last Minute/On day Entries at the event start at 8am and end at 9am on 25th November (30 minutes before the race starts at 9.30am).

I'm having trouble registering - what do I do?

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I can no longer participate - what do I do?

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Please email for more details. 


I entered the wrong details when I registered - what do I do?

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Can I register at the event? 

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Yes, between 8am and 9am only.

Can my friend take my registration if I can no longer attend?

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You can have a friend take your entry only on race day between 8am and 9am and there is a cost of $10 Please email for more details. 

I require a support person and I have a companion card. Does my support person have to register and will they recieve free entry?

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If you have a companion card, you can bring a support person to assit you and they will receive FREE entry into the event. 

Please purchase yourself a Santa Fun Run ticket and then email with:

Your support persons full name
Phone number
Email address
Date of birth 
Your companion card number

We will enter them for free for you into the Santa Fun Run. Please note, they will not receive a t-shirt but will receive a race bib at the event.

Thank you. 

Race Details 

Race bibs postage 

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T-shirt postage will begin at the beginning of November. So don't worry if you register early, your T-shirt will be on the way in November. 

Ticket options including postage will close at 11.59pm on 4 November to ensure participants receive T-shirts and Race bibs in time for the event. 

Race bib collection

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Race Bib and Santa T-shirt will be available to collect from the Event Village from 8am.

Race results 

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Preliminary race results will be available from the website after 12pm on November 25.

Startline and waves 

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The start line is adjacent to the event village on the Tan.

Wave 1 - 9:30am will be those wishing to run, skip or walk 2 laps of the Tan.

Wave 2 - 9:40am will be those wishing to run, skip or walk 1 lap of the Tan.

What are the course cut off times?

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Start line closes at 10am

All participants must be finished by 11:30am

If you have further queries please email

Toilet, drink and first aid locations

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Can I run with headphones

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Yes, of course! 

Can I run with a pram? 

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Prams are permitted at The Santa Fun Run. Please start at the back of your wave for safety reasons. 

Can I have a supporter bike ride next to me?

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Yes, but please let us know at the registration desk at the event village.

Can I bring my Dog?

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Yes, leashed dogs are permitted. Please be responsible and clean up after your dog. Dogs must remain on-leash and on-trail at all times.

Can I run as a support person for someone?

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Yes, this is possible however please email

Can I fly a personal drone on the course? 

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The use of any type of drone or unmanned aerial vehicle (UAV) is prohibited at the Event. Any person using a drone or UAV may be disqualified from the Event.

Will there be bag drop facilities at the event? 

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Yes. You can drop a bag at the bag drop station and receive a ticket for late ollection.

Bikes can be locked to crowd control barriers, left at own risk.

My fundraising

How do I ask for donations?

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Tell everyone you know that you'll be doing The Santa Fun Run supporting those that are blind or have low vision.

Share the journey with your friends and family by posting on social media, telling your work mates, getting your club involved. Now's not the time to be shy, spread the news and as for your friends and family to sponsor you.

We have more tools and resources avaliable here on the Fundraising Resources page

Where does my fundraising money go?

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Every dollar raised helps achieve a positive impact for people living with blindness and low vision to live their lives with the independence they seek. That in turn promotes real social inclusion.

Emotional support logo

Emotional support and groups for social inclusion

Occupational therapists logo

Occupational therapists for independence

Mobility specialists to stay safe and get around

Orthoptists to assess functional vision and make recommendations

Education and employment support to achieve aspirations

Aids and equipment from our shop to improve daily living

Technology and training to stay connected

Early intervention, children's and adolescents' specialised services

Seeing Eye Dogs for independence

Audio books and library for leisure and learning

Helpful information and advice for clients and families

My Aged Care and NDIS experts to maximise funding

How do I prove I am fundraising for Vision Australia?

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Once you register you'll receive an email that will acknowledge your registration in The Santa Fun Run and will act as your authorises you to fundraise. You can use this to show to donors, sponsors, or venues if you need to.

Are there fundraising rules I need to know?

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Yes, take a look at our Fundraising Guidelines. These cover things like fundraising regulations, event planning (finances, venue, ticket sales, raffles and prizes), and keeping good records.

For instance if you are organising an event, your expenses must not exceed 40% of your fundraising. To keep costs down you can ask for support through your network. You’ll be surprised how generous people are when you ask for discounts or prizes.

We’re here to help. Call our fundraising team on 1300 84 74 66 or reach out via Contact Us.

How do I bank cash funds I have raised?

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You have a couple of options to bank your funds so your fundraising can be put to good use straight away:

1. You can log in and add your fundraising to your fundraising page via your credit card. The transaction will instantly appear on your page and your fundraising total. 
2. You can send a cheque to us at:

Santa Fun Run
Vision Australia
454 Glenferrie Road
Kooyong VIC 3144

3. You can make a direct deposit to the following account:

Account Name: Vision Australia
Bank: National Australia Bank
Account: 51-542-6465
BSB: 083-004
Reference: SFR <YOUR NAME>

Please add your name as a reference, and contact us to let us know the amount of money you will be banking, so that we can identify that the payment is from you.

Can I give my donors receipts?

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Yes your online donors will automatically be sent a receipt.

Just remember that receipts cannot be given when there is an exchange for goods or services, for example, event tickets, raffle tickets, bake or sausage sales.

How long will my fundraising page stay active for?

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Fundraising pages will stay active for 1 year

Are donations tax deductible?

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Yes they are! All donations $2 and over are tax deductible and a receipt is emailed to your donor straight after they make the donation.

My fundraising page and dashboard 

What can my fundraising page do?

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Your fundraising dashboard has access to a whole range of resources, tools and downloads to help you achieve your fundraising goal. 

You can: 

  • Set yourself a fundraising goal, add a photo and a blog.  
  • Update your profile, details and change your password.  
  • Download fundraising resources to help you achieve your goal.
  • Send email to your connections to ask for donations and track your fundraising. 
  • Create a team and then recruit team members, you can even send emails to your friends to join your team. 
  • Download posters and social media resources.   
  • Send personalised thank you emails. 
  • Accept or delete comments from your amazing donors.  

Why not jump on and check it out!

How do I reset my password? 

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To reset your password, click on ‘Login’ and select ‘Forgot password’.  

How do I update my fundraising goal? 

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To update your fundraising goal:

  • Log into your dashboard. 
  • Go to 'My Activity’ 
  • Scroll down to 'Edit your fundraising goal' 
  • Change your goal
  • Scroll down and select 'Save Changes' at the bottom of the page